- PAY WITH PAYPAL
- Online payments can be sent swiftly and securely with PayPal.
- You can make payments with PayPal using a debit card, credit card, or bank account balance.
- Following order submission, you will be taken to PayPal’s website to complete the payment process.
- ADVANTAGES OF USING PAYPAL
It is possible to track payment. You can check the progress of your payments using your PayPal account. Your bank details and credit card number won’t be disclosed to Ellie Spaces™, reducing the possibility of illicit use.
- PAY WITH CREDIT CARDS
These are the credit card alternatives that are currently available. Please be aware that Ellie Spaces™ does not obtain your credit card number or personal information from you when you make a payment.
✅Verify that you have provided the accurate billing and card information and that the payment amount is right.
SAFE AND RELIABLE PAYMENT GUARANTEE
At Ellie Spaces™, we carefully safeguard your information and take your security and privacy very seriously. Your information is secure when it is submitted via our website. Employees who require personally identifiable information to carry out certain tasks (like invoicing or customer support) are the only ones who can access it. Personal identifying information is always stored on our computers/servers and is kept safe.
We will need to confirm your payment if you send sensitive payment information over our website since it will be reported as fraudulent. In the event that there is an issue with the rejection or failure of payments, you might also be asked to submit proof of transaction.
PAYMENT – FAQs
1. Why did my order come with an international fee?
Customers have reported that certain bank cards might not be able to handle transactions outside of the country. We work with an American payment processor named Stripe to service our global clientele; this platform accepts all forms of payment but levies additional costs.
Banks charge an international fee when you make transactions outside of your nation. It is advisable that you contact your bank to find out if this is the case.
2. Why is my credit card being rejected?
Your card is being refused for a plethora of frequent reasons. If you’re not sure why your card payment was turned down, please look over the reasons listed below:
If your card is new or was recently reissued, be sure it has been activated.
Review Your Card Info:
- Make sure you entered all of your information accurately by checking it twice. Making the error of transposing numerals (CVV) is simple.
- Verify the Card Expiration Date If It Exceeds Your Credit Limit: Your purchase may be declined depending on your card if you are already over your credit limit or if this transaction would put you over it. Certain credit cards allow you to make purchases over your credit limit, but other lenders may refuse to approve the transaction.
- Suspected Fraud: A transaction might be reported as possibly fraudulent if it is a substantial buy, particularly if it deviates from your typical shopping habits. Try inputting the code (OTP) to verify the transaction, or get in touch with your bank and try the process again later.
- Your Account Was Closed: Try adding a new card or get in touch with your bank.
- There was a technical issue: Please attempt the procedure again later.
Give the customer support number listed on the back of your card to the card issuer if everything appears to be in order. You might need to have a conversation with your credit card company before they approve your payment.
If not, you can place an order by checking out with PayPal.
3. Why am I receiving two bills?
The first thing you should do if you only ordered one product but received a double charge is to examine the email confirmation.
If you receive many emails confirming your orders, each with a separate order number (WP0000), it indicates that you have placed orders. Kindly carefully review the order details and promptly cancel any orders you do not want.
Don’t panic if you only receive one confirmation email; for certain payment methods, we employ an authorization hold to make sure you have enough money in your account to complete the transfer. Your account won’t be charged twice as a result of this temporary situation. If you have any questions about whether a charge is an authorization hold, we advise you to get in touch with your bank and request further information. It is expected that the hold would be lifted in one to eight business days.
4. Do import fees, duties, and taxes need to be paid?
There is great variation in customs regulations; some nations do not impose import taxes on exports, while others do. Since tax is not included in the price listed on our website, you might have to pay customs and taxes when your product is delivered. Your local customs office will determine the final destination of your order and impose any applicable import taxes, tariffs, and customs fees upon arrival.